Creating Manchester’s Best Escape Rooms: The Story Behind Lucardo

Located in the heart of Manchester, Lucardo Escape Rooms has been thrilling visitors for over seven years with its innovative and immersive experiences. Known for its award-winning designs and exceptional customer care, Lucardo sets itself apart with attention to detail and a dedication to quality—from its intricately crafted escape rooms to its spotless washroom facilities. In this article, we explore the keys to Lucardo’s success, why hygiene plays a critical role in their operations, and what small business owners can learn from their journey.

Dame Hygiene: Can you tell us about Lucardo Escape Rooms and what makes your escape rooms a must-visit in Manchester?

Adam: Everyone will always say that they’re the best escape rooms, I suppose, but we really do put a lot of effort into the sets we design and the immersiveness of the games. You’ll get host interaction—not in every game, but in the majority of them—and that’s what puts us head and shoulders above everyone else, as we feel and see.

Dame Hygiene: What’s the secret to creating an unforgettable escape room experience for your customers?

Adam: Lots of pizza, lots of beers, and a great team, I suppose! We all muck in and come up with individual ideas, and they all come together and collide in one big package. So yeah, it’s a team effort, really.

Image: Space-themed escape room

Dame Hygiene: How important is washroom hygiene to your customers’ and staff’s overall experience?

Adam: I’d say it’s very important. My background is in working in kitchens, where keeping your hands clean is a must, and COVID proved that to a lot of people. Having a clean bathroom with the right facilities for customers and staff is important for them to wash their hands when they need to. Without that, germs get spread left, right, and centre.

Dame Hygiene: What made you choose Dame Hygiene for your washroom services five years ago, and why have you continued to use them since?

Adam: I found that they were local to the area we’re in. They’re very friendly, very easy to work with, and straightforward. Using them is really simple.

Dame Hygiene: How has the flexibility of Dame Hygiene’s services helped you manage your busy schedule?

Adam: Yeah, I’d say they’re very flexible, certainly for our schedule. We’re not a 9-to-5 office, so they worked around us. They’re able to service what we’ve got when we need it. You can’t ask for more than that.

Dame Hygiene: What’s the impact of the sanitary disposal, air fragrance dispensers, and foam soap dispensers on maintaining hygiene at your venue?

Adam: They keep the bathrooms smelling nice and emptied where necessary, for obvious reasons. Other companies we’ve used struggled with our weird schedule and didn’t always empty what was needed, which caused problems. Dame has definitely kept up and held up their end of the bargain.

Dame Hygiene: What advice would you give to other small business owners about managing hygiene in customer-facing spaces like yours?

Adam: I’d probably just say, if you’re not using Dame, switch! They’re very good, simple, and easy to work with. Their costs are reasonable compared to others, and they take that responsibility out of your hands. It’s just something that’s done without you having to think about it.

Dame Hygiene: What sets Lucardo apart from other escape room venues, and what should people know about your business?

Adam: We’re friendly, and our set design is head and shoulders above others. We’ve had rooms recommended by enthusiasts and voted for awards, so it speaks for itself. We’ve been here over seven years—probably closer to eight—so we must be doing something right along the way. We’re just a great place for great fun.

Image: Magical themed escape room

Image: Prison themed escape room

Dame Hygiene: Do you have any exciting updates, themes, or plans you’d like to share with potential visitors?

Adam: We’ve always got something up our sleeve. Currently, we’ve just opened the Christmas room. That’ll soon be swapped for a new game, a “Cabin in the Woods” murder mystery. There’s not much out on it yet, but it’ll be revealed in the coming weeks. We also have a big project in mind, but that’s completely under wraps. Watch this space—it’ll be something big!

Dame Hygiene: How can people follow you or find out more about your escape rooms?

Adam: We’re on social media—Instagram, TikTok, and Facebook—usually under Lucardo Manchester or something similar. We’ve also got our website, so come check us out! See what theme you like, grab your mates, and book to come and play.

Dame Hygiene: What would you say to other small business owners who are considering hygiene services?

Adam: I think it’s a great idea. Hygiene is important to everyone. No one wants to walk into a toilet that’s not clean, because then you start questioning what else isn’t clean. If you’re not doing it, get it done!

Lucardo Escape Rooms stands out as a prime example of how creativity, attention to detail, and customer care can build a successful business. From immersive experiences to spotless washroom facilities, every aspect of their operation is designed to delight visitors and keep them coming back for more. Their story is a testament to the power of partnerships, like the one with Dame Hygiene, in helping businesses maintain high standards and focus on delivering exceptional customer experiences.

Ready to take your business to the next level? Let Dame Hygiene handle your washroom needs, so you can focus on what you do best—delighting your customers. Contact us today to learn how we can support your business with tailored hygiene solutions!